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Refund Policy

Our refund policy is straightforward and hassle-free. To request a refund, the recipient must notify us via email within 24 hours of delivery. Refunds are available only if the recipient is dissatisfied with the product. Refunds will be initiated for both pre-paid and Cash on Delivery (COD) customers.

After providing the necessary information within 24 hours of delivery, the recipient must return the product within the next 10 days from the date of delivery. If we do not receive a response or reply within 15 days, the refund request will be automatically canceled.

Refunds will be processed after we receive the product in the same healthy condition in which it was delivered to the recipient. Shipping charges up to Rs. 100 will be refunded or reimbursed.

Please note that refunds are not applicable to certain products, such as Today's deal offers, combo offers, or orders consisting of frames only.

It's important to mention that refunds are not available for overseas customers. (Overseas customers are those who place orders from outside of India and have the products delivered outside of India.) Overseas customers can request product replacements, but they are responsible for covering the shipping costs for both sides.