CrazySpects
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✉: cs@crazyspects.com

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TERMS and CONDITIONS



Please read carefully all the TERMS & CONDITIONS mentioned below. If your are agree to these terms and conditions then you are most welcome to access our website; otherwise we request you not to use our website. The company can modify or change these terms and conditions any time at its sole discretion.

We are providing you the best possible service, at the best possible price. But we are not providing you any nature of certification, guarantee or warranty or any professional advice. By browsing and using our Website, if you do agree and rely on the information and materials contained in our website, then only you come and purchase from us.

We expressly states that the services provided by our website and the agreement which you are required to be bound by is meant only for individuals/entities who are permitted to enter into and be bound by a legal contract as per the prevalent laws. If you are representing certain individual/s or any entities, in any capacity, then, please confirm that you have the valid authority and the right to do so for and on behalf of them.

You are strictly prohibited from unauthorized use of our website, misuse of passwords, or any information posted to this Website.

Please acknowledge that we may disclose and transfer any information provided by you to our Website but strictly with your permission or if we are legally bound to disclose it due to any compulsions under law.

 

 

SERVICE and PRODUCTS

All Products and information displayed on our Website are authentic. We are providing you the best possible service, at the best possible price. Your order for purchase any product shall be subject to the terms and conditions as detailed in this Agreement. The Company may accept or reject your offer in its sole discretion which cannot be contested by You.

We offer you a large collection of sunglasses, spectacles and Lenses, 3D glasses and fashionable imitation jewelleries too; along with information which will inform and guide you to make the Purchase. Our website displayed colours of the products as accurately as possible. However, the colours visible to you is solely dependent on your monitor. Hence, no guarantee is provided by us regarding your visibility of the colours on the Website.

We offer both Plano lenses and Single power lenses, with high index, Antiglare, Scratch Resistant, Photo-chromatic coating etc; but we do not offer Bifocal / Progressive Lenses. We assure you a healthy Lens with our unbeatable prices. But Lenses are not available in COD and not returnable too.

In addition to your other covenants in this agreement, by ordering Product/s on our Website you acknowledge and agree that, if any non-delivery or wrong delivery of the products by us due to error in the information provided by you; then, any re-delivery cost in addition to the initial cost will be billed to You. All information provided by You including your contact details, name and address, bank or credit card details should be yours and authentic and there is no misrepresentation or fraudulent act from your end. Before placing an order please check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

We will request you to give us the necessary information about you to send your desired product properly but we will not ask you for any personal information or identity disclosure. All information provided form you will be treated as private and confidential. The same is more fully detailed under clause in Privacy Policy and Security below.

SPECIAL OFFERs

If you receive any 'Special Discount Offer' from our side and you are elligible for that then you should claim it within 10 business days. Please don't forget to provide your offer code to us.

Special Offers are valied above Rs.245/-.

To avail your 'Coupon Code' receive your first ordered product. Then enter your coupon code while odering for the next one. Only one offer can be availed in one order. So enter only one coupon code for one order. Redeem your coupon code in this way.


PAYMENT and SECURITY

We offer multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking, Cash-on-Delivery & more. All transaction details remain confidential and private. Cash on Delivery (CoD) is a method of purchasing from us and pay at the time of the delivery only to the courier. Please remember we do not accept cheques, demand drafts etc so please pay only cash. Before processing your order for cash on delivery, we will call you over phone to reconfirm your order and then your order will be processed will be processed. Absolutely no hidden charges will be there when you make a purchase with crazyspects.com. We also offer you with Card Verification Method (CVM) which ensures that the person submitting the transaction is in possession of the actual card, since the 3 numeric code cannot be copied from charge slips / receipts or skimmed from the magnetic band. Please don't worry to give us your bank details to purchase products from us because we are providing you highly secure payment gateway.

 

CANCELLATION and RETURNS

If the order has not being shipped out, please contact our customer service with in 1hr after placing your order and tell them to cancel your order. But after the order has been shipped out, we are unable to cancel your order. In case of COD you can simply refuse it and it will come back to us.

 

Please note we have refund polices.

 

If you are not happy with your product then we will replace it and make it right for you. Please make sure to inform us through email within 24hr from the date of delivery of your product to avail the exchange policy. Please send the product back to us within 7 days from the date of delivery of your product and get in touch with our customer service. Please note that the courier charges will be reimbursed up to Rs.100 in case of exchange product.

 

The product if delivered shall be liable to return only if it is returned with the original sealed box, instruction papers and other accessories if any. Please keep in mind that we will reserve the right to claim damages or show signs of use. Please do not use the product that requires replacements.

 

Certain products like jewellery cannot be return.

 

SHIPPING and DELIVERY

We provide free shipping / delivery above purchase of Rs.498/- , only on purchase of sunglasses, spectacles and there are no extra taxes, hidden costs or additional shipping charges.

We have 2 types of delivery services : (1) Prepaid delivery service, i.e. online payment process (2) COD service, i.e. cash on delivery process. (Get FREE COD on purchase above Rs.498/-)

Prepaid-fast delivery service will take 2-3 working days and COD service will take 2-6 working days to reach to you to all over India. For Local-fast delivery services, product will reach to you within 2 working day aprox).

Please remember that we provide FREE shipping to our customers, but if the product returns back to us due to the negligency of addressee and we will have to resend it then the next shipment for the returned-product will take extra shipping charges.

 



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Testimonials

See what the buyers are saying after using the products.


testimonial of 16

Dr. Gurleen Kaur, Delhi
rating

Really really satisfied that's all I can say........Read more

testimonial of 1

Ankit Porwal, Allahabad, UP
rating

I am completely satisfied. Good finishing and fast service........Read more

testimonial of 13

Sandip Nath, Puri, Orisa
rating

My son was completely wonder struck when he received his specs, he is very happy to have received that. .......Read more