Please read carefully all the TERMS & CONDITIONS mentioned below. If your are agree to these terms and conditions then you are most welcome to access our website; otherwise we request you not to use our website. The company can modify or change these terms and conditions any time at its sole discretion.
We are providing you the best possible service, at the best possible price. But we are not providing you any nature of certification, guarantee or warranty or any professional advice. By browsing and using our Website, if you do agree and rely on the information and materials contained in our website, then only you come and purchase from us.
We expressly states that the services provided by our website and the agreement which you are required to be bound by is meant only for individuals/entities who are permitted to enter into and be bound by a legal contract as per the prevalent laws. If you are representing certain individual/s or any entities, in any capacity, then, please confirm that you have the valid authority and the right to do so for and on behalf of them.
You are strictly prohibited from unauthorized use of our website, misuse of passwords, or any information posted to this Website.
Please acknowledge that we may disclose and transfer any information provided by you to our Website but strictly with your permission or if we are legally bound to disclose it due to any compulsions under law.
SERVICE and PRODUCTS
All Products and information displayed on our Website are authentic. We are providing you the best possible service, at the best possible price. Your order for purchase any product shall be subject to the terms and conditions as detailed in this Agreement. The Company may accept or reject your offer in its sole discretion which cannot be contested by You.
We offer you a large collection of sunglasses, spectacles and Lenses, 3D glasses and fashionable imitation jewelleries too; along with information which will inform and guide you to make the Purchase. Our website displayed colours of the products as accurately as possible. However, the colours visible to you is solely dependent on your monitor. Hence, no guarantee is provided by us regarding your visibility of the colours on the Website.
We offer both Plano lenses and Single power lenses, with high index, Antiglare, Scratch Resistant, Photo-chromatic coating etc; but we do not offer Bifocal / Progressive Lenses. We assure you a healthy Lens with our unbeatable prices. But Lenses are not available in COD and not returnable too.
In addition to your other covenants in this agreement, by ordering Product/s on our Website you acknowledge and agree that, if any non-delivery or wrong delivery of the products by us due to error in the information provided by you; then, any re-delivery cost in addition to the initial cost will be billed to You. All information provided by You including your contact details, name and address, bank or credit card details should be yours and authentic and there is no misrepresentation or fraudulent act from your end. Before placing an order please check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
If you receive any 'Special Discount Offer' from our side and you are elligible for that then you should claim it within 10 business days. Please don't forget to provide your offer code to us.
Special Offers are valied above Rs.245/-.
To avail your 'Coupon Code' receive your first ordered product. Then enter your coupon code while odering for the next one. Only one offer can be availed in one order. So enter only one coupon code for one order. Redeem your coupon code in this way.
PAYMENT and SECURITY
We offer multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking, Cash-on-Delivery & more. All transaction details remain confidential and private. Cash on Delivery (CoD) is a method of purchasing from us and pay at the time of the delivery only to the courier. Please remember we do not accept cheques, demand drafts etc so please pay only cash. Before processing your order for cash on delivery, we will call you over phone to reconfirm your order and then your order will be processed will be processed. Absolutely no hidden charges will be there when you make a purchase with crazyspects.com. We also offer you with Card Verification Method (CVM) which ensures that the person submitting the transaction is in possession of the actual card, since the 3 numeric code cannot be copied from charge slips / receipts or skimmed from the magnetic band. Please don't worry to give us your bank details to purchase products from us because we are providing you highly secure payment gateway.
CANCELLATION and RETURNS
If the order has not being shipped out, please contact our customer service and tell them to cancel your order. But after the order has been shipped out, we are unable to cancel your order. In case of COD you can simply refuse it and it will come back to us. Please note we don't have any refund polices.
If you are not happy with your product then we will replace it and make it right for you with the same amount of product or higher amount of product. Please send the product back to us with all it's accessories intact and get in touch with our customer service within 48 hrs from the date of delivery of your product. Do not use the product that requires replacement. Please note that we will not reimburse the courier charges in case of exchange product & we don't have any refund polices too.
The product if delivered shall be liable to return only if it is returned with the original sealed box, instruction papers and other accessories if any. Please keep in mind that we will reserve the right to claim damages should the returned goods be damaged or show signs of use.
Certain products like Jewellery can not be return.
SHIPPING and DELIVERY
We provide free shipping / delivery above purchase of Rs.245/- , only on purchase of sunglasses, spectacles, 3D glasses and there are no extra taxes, hidden costs or additional shipping charges.
We have 2 types of delivery services : (1) Prepaid delivery service, i.e. online payment process (2) COD service, i.e. cash on delivery process. (Get FREE COD on purchase above Rs.350/-, else COD charge of Rs.69/- will be payable)
Prepaid-fast delivery service will take 2-3 working days and COD service will take 2-7 working days to reach to you to all over India. For Local-fast delivery services, product will reach to you within 1 working day aprox).
Please remember that we provide FREE shipping to our customers, but if the product returns back to us due to the negligency of addressee and we will have to resend it then the next shipment for the returned-product will take extra shipping charges.
In case of jewellery Free shipping will be availabe only above Rs.245/-, below that Rs.59/- shipping charge will be taken (only @ jewellery.crazyspects.com). Otherwise COD and Prepaid process are the same.
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