We keep things simple, transparent, and fair—so you can shop with confidence.
Cancel within 1 hour if lens processing or dispatch hasn’t started. Unpaid orders auto-cancel after 15 days.
Tell us within 24 hours of delivery for fitting/manufacturing issues. Ship approved returns back within 10 days.
We’ll help with exchanges and adjustments. Manufacturing defects are prioritized for quick resolution.
We accept returns/exchanges for fitting or verified manufacturing issues. Please notify us within 24 hours of delivery.
International delivery timelines, duties, and taxes depend on destination and are shared at checkout or by support. For overseas returns, customers are responsible for return shipping and applicable duties.
If you received a wrong or damaged item, we’ll prioritize your case for a quick resolution.
Our team is happy to guide you through cancellations, returns, and exchanges.
This policy may be updated without prior notice. For clarifications, please reach out to Customer Support.
See what customers think about Crazyspects
Crazy spects.. simply means amazing product, great 24x7 service at an unbeatable price.. keep up the good work !!!
I'm Shreya Pattnaik, from BBSR, a recent customer of yours, who ordered a rimless black frame. So far you've won me over completely. The delivery was done is only 3 days, very prompt service. And also the rates were phenomenal. My product code was CSF245 and its steady, not cheap stuff. Keep it up. Now, I want two more frames of the same model, one for my pops, other for my uncle.
It's a great experience shopping from you guys. Quality, price and fitting is awesome in comparison to other online sites. I have purchased two pairs and I am really happy. Thanks team crazyspects. :)
