The website www.crazyspects.com (“Website”) is owned and operated by CRAZYSPECTS EYEWEARS Private Limited. a private limited company duly incorporated under the provisions of the Companies Act, 2013 (18 of 2013) and having its registered office at 77/2/1, Purba Sinthee Road (B), LP-106/6/1/1,, KOLKATA, Kolkata, West Bengal, India, 700030. These Terms and Conditions (hereinafter referred to as ‘Agreement’) constitute an electronic record within the meaning of applicable law and set out the terms and conditions relating to access and use of the Website by a visitor or a registered user (hereinafter referred to as the “End User”, “You” or “Your”)

Please read carefully all the TERMS & CONDITIONS mentioned below. If your are agree to these terms and conditions then you are most welcome to access our website; otherwise we request you not to use our website. The company can modify or change these terms and conditions any time at its sole discretion.

We are providing you the best possible service, at the best possible price. But we are not providing you any nature of certification, guarantee or warranty or any professional advice. By browsing and using our Website, that is crazyspects.com if you do agree and rely on the information and materials contained in our website, then only you come and purchase from us.

We expressly states that the services provided by our website and the agreement which you are required to be bound by is meant only for individuals/entities who are permitted to enter into and be bound by a legal contract as per the prevalent laws. If you are representing certain individual/s or any entities, in any capacity, then, please confirm that you have the valid authority and the right to do so for and on behalf of them.

You are strictly prohibited from unauthorized use of our website, misuse of passwords, or any information posted to this Website.

Please acknowledge that we may disclose and transfer any information provided by you to our Website but strictly with your permission or if we are legally bound to disclose it due to any compulsions under law.

 

 

General Terms and Conditions

1. Returns and exchange of the products will be done within 10 days from the date of delivery.

2. By choosing to go for this offer, the customer hereby confirms that he/she has studied these detailed Terms and Conditions and agrees to be bound by the same.

3. Every person who desires to avail this offer may do so pursuant to independent inquiry, investigation and analysis and shall not have any claim against Crazyspects.com, its employees, directors, representatives or affiliates whatsoever by reason of any loss which may be suffered by such person consequent to or in connection with the sale, whether by reason of anything stated or omitted to be stated herein.

4. Crazyspects reserves the right to amend or modify these terms (including price) without giving any kind of prior intimation.

5. These Terms and conditions are governed under the laws of India. All disputes will be settled in the exclusive jurisdiction of the courts of Kolkata.

6. The product images shown under this offer are for illustration purposes only and may not be an exact representation of the product.

7. The Company reserves the right to change the product images and specifications at any time without any prior notice.

For more information or queries, get in touch here cs@crazyspects.com *In additions of these the terms of use on the Crazyspects’s website shall also be applicable.

SERVICE and PRODUCTS

All Products and information displayed on our Website are authentic. We are providing you the best possible service, at the best possible price. Your order for purchase any product shall be subject to the terms and conditions as detailed in this Agreement. The Company may accept or reject your offer in its sole discretion which cannot be contested by You. Therefore, we can cancel your order from ourside when the product is out of stock or it is not possible to serve for any other reason.

We offer you a large collection of sunglasses, spectacles and Lenses, powered sunglasses; along with information which will inform and guide you to make the Purchase. Our website displayed colours of the products as accurately as possible. However, the colours visible to you is solely dependent on your monitor. Hence, no guarantee is provided by us regarding your visibility of the colours on the Website.

We offer both Plano lenses and Single power lenses, with high index, Antiglare, Scratch Resistant, Photo-chromatic coating etc; but we do offer limited power for Bifocal / Progressive Lenses. We assure you a healthy Lens with our unbeatable prices. But Lenses are not available in COD and not returnable too. It is always suggested to discuss with your prescription before you proceed with any high power.

In addition to your other covenants in this agreement, by ordering Product/s on our Website you acknowledge and agree that, if any non-delivery or wrong delivery of the products by us due to error in the information provided by you; then, any re-delivery cost in addition to the initial cost will be billed to You. All information provided by You including your contact details, name and address, bank or credit card details should be yours and authentic and there is no misrepresentation or fraudulent act from your end. Before placing an order please check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

We will request you to give us the necessary information about you to send your desired product properly but we will not ask you for any personal information or identity disclosure. All information provided form you will be treated as private and confidential. The same is more fully detailed under clause in Privacy Policy and Security below.

SPECIAL OFFERs

If you receive any 'Special Discount Offer' from our side and you are elligible for that then you should claim it within 10 business days. Please don't forget to provide your offer code to us.

Discount or offers cannot be applied on an existing offer.

To avail your 'Coupon Code' receive your first ordered product. Then enter your coupon code while odering for the next one. Only one offer can be availed in one order. So enter only one coupon code for one order. Redeem your coupon code in this way.

PAYMENT and SECURITY

We offer multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking, Cash-on-Delivery & more. All transaction details remain confidential and private. Cash on Delivery (CoD) is a method of purchasing from us and pay at the time of the delivery only to the courier. Please remember we do not accept cheques, demand drafts etc so please pay only cash. Before processing your order for cash on delivery, we will call you over phone to reconfirm your order and then your order will be processed. Absolutely no hidden charges will be there when you make a purchase with crazyspects.com. Please don't worry to give us your bank details to purchase products from us because we are providing you highly secure payment gateway.

 

CANCELLATION and RETURNS

If your order has not yet been shipped, please contact our customer service within 1 hour after placing your order and request a cancellation. However, once the order has been shipped, we are unable to cancel it. For Cash on Delivery (COD) orders, you can simply refuse delivery, and it will be returned to us.

Please be aware that we have refund policies in place.

We can cancel your order from ourside when the product is out of stock or it is not possible to serve for any other reason.

If you are not satisfied with your product, we will replace it and ensure your satisfaction. To avail of our exchange policy, please notify us via email within 24 hours from the date of product delivery. Send the product back to us within 10 days from the date of delivery, and contact our customer service. Please note that courier charges up to Rs. 100 will be reimbursed in the case of an exchanged product.

If we do not receive a response or reply within 15 days, the replacement will be automatically canceled.

Products can only be returned if they are in their original condition with any other accessories, if applicable. Please refrain from using products that require replacements.

Certain products, such as Today's deal offers or combo offers, cannot be returned.

Returns or cancellations are not applicable to overseas customers. (Overseas customers are those placing orders from outside of India with delivery outside of India.) Overseas customers are responsible for covering the shipment costs for both sides in the case of product replacement.

SHIPPING and DELIVERY

We provide free shipping / delivery above purchase of Rs.750/- , only on purchase of sunglasses, spectacles and there are no extra taxes, hidden costs or additional shipping charges.

We have 2 types of delivery services : (1) Prepaid delivery service, i.e. online payment process (2) COD service, i.e. cash on delivery process. (Get FREE COD on purchase above Rs.750/-)

Prepaid-fast delivery service will take 2-6 working days and COD service will take 3-8 working days to reach to you to all over India. Local delivery withing Kolkata: product will reach to you within 2-3 working days.

Please remember that we provide FREE shipping to our customers, but if the product returns back to us due to the negligency of addressee and we will have to resend it then the next shipment for the returned-product will take extra shipping charges.

Please note that the certain rural areas in India may take longer time for delivery. Lens preparation time is more for high power lenses or any other complex powers.

LEGAL USES

Further, You agree and understand that Your right to access and use the Services offered on this Website is personal to You and is not transferable by You to any other person or entity. You understand that You are authorized to access and use the services only for legal and lawful purposes. You further undertake and state that by using the services You are in no way impersonating or misrepresenting any person or entity. All services availed are for Yourself only. In the event You are representing individual/s, company/ies, third parties or any entities, You undertake and state that You are authorized to represent such individual/s, company/ies, third parties or any entities. You shall be solely responsible for the consequences arising out of such acts and the Company shall not be held responsible or liable in anyway to any person or entity. Any changes in Your registration information must be duly updated by You. Your access and use of this Website may be interrupted from time to time for any of the several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website or other actions that the Website, in its sole discretion, may elect to take. We at the Company utilize our best efforts to provide the Services without any interruptions or hindrance, however, we do not warrant that the function, operation, security or accessibility of the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a user of the Website, You agree that Your access will be subject to these terms and conditions and that access is undertaken at Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to access the Website.